Terms of Service

Account Creation

• • You must be at least 13 years old to create an account
• • You must provide accurate, current, and complete information
• • You are responsible for maintaining the security of your account
• • One person or legal entity may maintain only one free account
• • You must notify us immediately of any unauthorized use of your account

Account Responsibilities

• • Keep your login credentials confidential and secure
• • Use a strong, unique password for your account
• • Log out from shared or public computers
• • Report any security breaches immediately
• • Ensure your email address remains current for important notifications

Account Types

Permitted Use

• • Create professional resumes and CVs for personal use
• • Use templates and tools for career development purposes
• • Share your public portfolio with potential employers
• • Export and download your created content
• • Access customer support and resources

Service Availability

We strive to maintain 99.9% uptime, but cannot guarantee uninterrupted access. We may temporarily suspend the service for:

• • Scheduled maintenance and updates
• • Emergency security measures
• • Technical issues beyond our control
• • Legal or regulatory compliance

Fair Use Policy

Subscription Plans

Payment Processing

• • All payments are processed securely through trusted third-party payment processors
• • We accept major credit cards and PayPal
• • Prices are listed in USD and may vary by region
• • All sales are final except where prohibited by law
• • Failed payments may result in service suspension

Cancellation & Refunds

Price Changes

We may change our pricing at any time. Current subscribers will receive 30 days advance notice of any price increases. You may cancel your subscription if you do not agree to the new pricing.

Your Content Ownership

License to Use Our Service

By using our service, you grant us a limited license to:

• • Store and process your content to provide the service
• • Display your content back to you in formatted templates
• • Generate PDF exports and other formats of your resumes
• • Create public portfolios when you choose to make them public
• • Backup your data for security and recovery purposes

Our Intellectual Property

• • Templates: Our resume and portfolio templates are proprietary
• • Platform: The New People software, design, and functionality
• • Branding: New People name, logo, and branding materials
• • Content: Help documentation, guides, and educational materials

Content Guidelines

When using our service, you agree not to include:

• • False, misleading, or fraudulent information
• • Copyrighted content without proper authorization
• • Offensive, discriminatory, or inappropriate material
• • Personal information of others without consent
• • Content that violates any applicable laws

You May Not:

Commercial Restrictions

Enforcement

Violations of these terms may result in warnings, account suspension, or permanent termination. We reserve the right to investigate and take appropriate action for any suspected violations.

Termination by You

• • You may cancel your subscription at any time through your account settings
• • You may delete your account permanently at any time
• • Cancellation takes effect at the end of your current billing period
• • Account deletion is immediate and irreversible
• • You can export your data before deletion

Termination by Us

We may suspend or terminate your account if:

• • You violate these Terms of Service
• • You engage in fraudulent or illegal activity
• • Your account remains inactive for extended periods
• • Payment for premium services fails repeatedly
• • We discontinue the service (with advance notice)

Effect of Termination

Service Disclaimer

Limitation of Damages

To the maximum extent permitted by law, New People shall not be liable for any:

• • Indirect, incidental, or consequential damages
• • Loss of profits, data, or business opportunities
• • Damages exceeding the amount paid for our service
• • Damages resulting from third-party actions
• • Damages from service interruptions or data loss

Indemnification

You agree to indemnify and hold New People harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or third-party service failures.

Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by email and by posting the updated Terms on our website. Continued use of the service constitutes acceptance of the new Terms.